Terms & Conditions | Elm Tree Hotel Llandudno

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Terms and Conditions

Booking Procedure & Cancellation Policies

Deposit
Please note that all bookings at the Elm Tree Llandudno Hotel require a non-refundable deposit of £30 per room and this is payable by credit or debit card.

Availability
We require a booking of a minimum of 2 night’s stay at weekends and from 1st June through to 30th September, although single nights may be available at short notice. Please contact us for more details on 01492 339871 or info@elmtreehotel.co.uk.
All Bank Holidays are also a minimum of 2 night’s stay.

Cancellation

The Elm Tree offers 30 day cancellation terms as follows:

  • UP TO 30 days of arrival no charge applies in the event of cancellation, unless specified otherwise in your confirmation.
  • WITHIN 30 days of arrival the full stay charge applies in the event of cancellation, unless specified otherwise in your confirmation. Kindly note:  The Elm Tree will not be in a position to waive cancellation charges in the event of unforeseen circumstances, guests are advised to take suitable travel insurance in their own capacity to cover such situations.

Payment
We accept most major debit/credit cards (except American Express) and cash in settlement of your final bill.

Check-In Information
Check in at the Elm Tree Hotel is from 12:00pm on the day of arrival but earlier check-ins can be arranged with the hotel in advance. Contact us for more information on early check-ins. Check-outs are at 10:30am on the morning of departure.

No Smoking Policy
We adopt a strictly no smoking policy at the hotel and anyone caught smoking in the rooms will incur a charge of £100.

Breakages
Any and all breakages or damage to the room will be charged to your credit/debit card.

Insurance
You may wish to arrange Holiday Insurance to cover you for cancellation due to unforeseen circumstances as a booking constitutes a contract.

Children
We operate a no-child policy for the benefit of our guests.