Covid-19 - Elm Tree Hotel

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COVID 19 UPDATE

 

5th November’20

Dear Guests,

The Welsh Government has confirmed the current national lockdown will terminate on 9th November’20. At this time, pubs, restaurants, non essential shops and hotels will be permitted to re-open, but based on national restrictions. The following link provides detailed updated information from the Welsh Government, however we have extracted some of the most relevant detail applicable to hospitality:

  • Face coverings will be mandatory indoors
  • 2m Self distancing rule applies across all indoor hospitality settings.
  • Maximum 4 people (not from the same household) may meet in hotels, pubs, restaurants but must maintain self distancing rules.
  • Maximum 6 people from the same household may meet in restaurants, pubs and hotels and sit together as a group.
  • You may only stay in hotels with people from your household.

https://gov.wales/coronavirus-regulations-guidance?fbclid=IwAR2T-GQN_IKzY3-zmXm3s8NQPenCJ_mzTm-ElJ7-xlC_bm9dV06tTTVa9cs

The Elm Tree will monitor the opening and operating of restaurants in Llandudno from 9th November and make a decision at that time as to the viability of providing services before 2nd December’20. At this stage we plan to resume trading on 2nd December’20. 

Be assured The Elm Tree team will be looking forward to welcoming our guests back as soon as possible and be in touch for any booking enquiries -in the meantime, STAY SAFE!

16th October’20

Dear Guests,

The following is a statement from the Welsh Government:

“We have introduced local restrictions in 15 local authority areas as well as in Llanelli and Bangor to control rapid and sharp increases in coronavirus cases. These restrictions are formally reviewed every week and we did so again yesterday. The first restrictions came into force in Caerphilly borough just over a month ago, with the most recent in Bangor a week ago.

The general trend in Wales is a worsening situation and most areas where local restrictions are in place have reported a seven-day trend where covid-19 cases have increased. Working closely with local authorities and public health experts, we have concluded the public health context means we cannot ease restrictions, and they will be in place for at least another seven days.

There is evidence in all parts of Wales that these restrictions, and the efforts of local people and local services are making a positive difference. Over the last seven days, however, the difference has served to slow down, rather than turn back the virus. I continue to be very grateful to the people of Wales for all the efforts they have made and continue to make.”

As always, thank you for your continued support and please take care.

 

29th September’20

Dear Guests,

It was announced this evening that the Wales Government is imposing a local lockdown in Conwy County, which includes Llandudno. Although the local lockdown does not call for the closure of hospitality establishments, it stipulates that anyone living outside of the Conwy area may not enter for the duration of the restriction from Thursday 1st October 6p.m., up to and including 15th October’20.

The restriction will be reviewed after two weeks and pending case numbers and other factors affecting local health, a decision will be taken on lifting or extending the lock down.

The Elm Tree remains OPEN for business under these new restrictions but as all our guests live in areas outside Conwy, we’ve had  to release bookings between 1st to 15th October inclusive. We are hoping this early effort to manage cases increasing, will allow our season to continue without further disruption.  Please stay in touch and we’ll do our best to keep you updated.

Thank you for your continued support and take care.

 

10th July’20

Dear Guests,

Firstly may I thank you all personally for your continued support and communication throughout the lockdown period. It is heartening to read your social media posts and emails on a day to day basis and to just know that you were with us along this extensive and challenging journey!

I’m pleased to confirm that according to the Welsh Government announcement 10th July 2020, THE ELM TREE will be trading once again from 3rd AUGUST’20 (subject to Covid regulation changes).

As a small boutique property, The Elm Tree is able to adapt its facilities and services to suit the necessary requirements efficiently, and without compromising the essential comfort and luxury our Guests enjoy. 

For your peace of mind, based on Government and UK Hospitality guidelines, The Elm Tree will conform to the highest necessary levels of operating standards to ensure utmost safety for guests and staff. As such, we are pleased to reveal…

THE ELM TREE BIG FIVE COVID ‘C’S:

  1. Customise and implement policies and procedures based on the Covid 19 Risk Assessment standards in accordance with Welsh Government legislation. 
  2. Caring for staff through ongoing training, and health and safety precautions.
  3. Communication to guests pre arrival and during stay to inform and update on protocols and procedures to guarantee your safety. 
  4. Cleanliness and hygiene measures will be rigorous to minimise risk.
  5. Comfort and relaxation remains our promise, within a safe environment.

 

Myself and the team look forward to welcoming you back to The Elm Tree!